Delete your GoldEye account
This web page is available for GoldEye Mobile App and website users who want to request deletion of their account and associated personal data.
What happens after you request deletion
GoldEye will verify the request before account deletion is completed. Account profile data that is no longer required to operate or protect the service will be deleted or anonymized as appropriate. Some records may need to be retained for legitimate security, fraud-prevention, transaction-ledger, dispute, legal, tax, KYC, AML, or regulatory reasons where applicable.
Data covered by the request
- Account profile and contact information.
- Saved interface preferences and optional profile media.
- Mobile App and website account access information.
- Support and account records that are not required to be retained.
Records that may be retained
Financial transaction history, wallet ledger records, payment references, security logs, fraud-prevention records, KYC verification evidence, and records required to resolve disputes or meet applicable obligations may be retained for the required period. Retained records are not kept for ordinary marketing use after account deletion.
Start your deletion request
Sign in on the GoldEye website to verify account ownership and submit the secure deletion request. This page works outside the Mobile App and can be used from any supported browser.
Sign In to Request DeletionNeed help?
If you cannot sign in, contact GoldEye support through the contact page or email support@goldeye.io and state that you need an account deletion request.
Last updated: September 08, 2026